Secure My Booking Refund Dispute. When Ticket Protection Fails and How We Challenged It
Secure My Booking refund refused If you’ve found this page because Secure My Booking has refused your refund, you’re not alone. I'm guessing that based on ur experience, many customers feel the claims process is unclear, unfair, or stacked against them, especially around the 60-day claim rule. This is a real case showing what happened when we challenged it. This is one of those situations where, if you didn’t know your ground, you’d probably just sigh and walk away. We bought theatre tickets through ATG Tickets. At checkout, like most people do, we added Ticket Refund Protection. It wasn’t sold as anything complex. Just peace of mind. If something genuine stops you going, you’re covered. The tickets were £77.50 each. We bought two. The protection cost £9.50. Not long before the performance, my wife became ill and we couldn’t attend. It was frustrating, but we didn’t panic. This was exactly the scenario the protection was meant for. That’s where things started to unrav...